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We're here to help with your questions about online gambling and casino reviews
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Have questions about our casino reviews, need help with responsible gambling resources, or want to share feedback? We're here to help.
📧 Email Support
support@safebetsuk2025.com
Typical response: 24-48 hours🕐 Business Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed
📍 Location
London, United Kingdom
Serving UK players nationwide
⚡ Quick Response
For urgent matters related to responsible gambling or player protection concerns, we aim to respond within 24 hours.
Important Notice
SafeBetsUK2025 is an information service only. We do not provide gambling services directly. For account-related issues, please contact the relevant casino operator directly.
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Frequently Asked Questions
How do you choose which casinos to feature?
We only feature casinos licensed by the UK Gambling Commission. Our team evaluates each operator based on licensing, game variety, customer service, payment methods, and responsible gambling measures.
Are your casino reviews unbiased?
Yes, our reviews are based on objective criteria. While we may receive compensation from some operators, this never influences our editorial content or recommendations.
Can you help with gambling addiction?
While we provide information about responsible gambling resources, we're not qualified to provide addiction support. Please contact professional services like GamCare, BeGambleAware, or your GP.
Do you handle casino disputes?
We don't handle disputes directly. For account or payment issues, contact the casino's customer service first, then the UK Gambling Commission if needed.
How often do you update your reviews?
We regularly monitor our featured casinos and update reviews as needed. Major changes are typically reflected within 30 days.
Can casinos pay to be featured?
Commercial relationships help fund our free service, but all featured casinos must meet our strict licensing and quality standards regardless of any commercial arrangement.
Need Immediate Help?
If you're experiencing gambling-related problems and need immediate support, please contact these professional services: